Effective Date: February 09, 2026 Location: Boynton Beach, Florida
Welcome to Bristol Cleaning Solutions. These Terms of Service (“Terms”) govern your use of our website https://bristolcleaningsolutions.com/ and the house cleaning services we provide. By accessing our website or booking our services, you agree to be bound by these Terms.
Bristol Cleaning Solutions provides professional residential cleaning services. We reserve the right to refuse service to anyone, for any reason, at any time.
Our services and website are intended solely for users who are eighteen (18) years of age or older. By using this website or booking a service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may not use our services.
All quotes provided via our website or phone are estimates based on the information provided by the customer. We reserve the right to adjust the final price if the actual condition of the home differs significantly from the description provided or if additional tasks are requested upon arrival.
By submitting your information through our lead forms, you expressly consent to receive communications from us, including:
SMS/Text Messages: For appointment reminders, arrival notifications, and promotional offers (A2P 10DLC compliant).
Phone Calls: Regarding your service inquiries and bookings.
Emails: Regarding quotes, invoices, and updates.
Opt-Out: You may opt-out of SMS communications at any time by replying “STOP” to any message you receive.
Help: You can reply “HELP” for assistance.
Liability: Carriers are not liable for delayed or undelivered messages.
Rates: Message and data rates may apply. Message frequency varies.
We value our cleaners’ time. If you need to cancel or reschedule your service:
Notice Required: Please provide at least 24 to 48 hours notice.
Cancellation Fee: Cancellations made within less than 24 hours of the scheduled appointment may be subject to a cancellation fee of up to 50% of the service value.
Lock-outs: If our team cannot access the property at the scheduled time, a lock-out fee may apply.
The customer is responsible for providing access to the property at the scheduled time. This can be done via a key, entry code, or by being present. If we cannot enter the home, the “Lock-out” policy mentioned in Section 5 will apply.
Utilities: The customer must ensure that electricity and running water (hot and cold) are available at the time of service.
Safety: Please ensure that any pets are secured and that any biohazards (including animal waste) are disclosed prior to cleaning. We reserve the right to leave a property if the environment is deemed unsafe.
Valuables: We recommend that highly valuable, fragile, or sentimental items be put away before the cleaning team arrives.
Bristol Cleaning Solutions is bonded and insured.
Reporting: Any damage must be reported within 24 hours of the service completion.
Limit of Liability: We are not responsible for damage caused by “wear and tear,” improperly installed items (e.g., loose towel racks, heavy mirrors not properly anchored), or pre-existing damage.
Payment is due at the time of service or as otherwise agreed upon during the booking process. We accept major Credit Cards, Zelle, and Checks. Late payments may incur a late fee.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Palm Beach County, Florida.
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon being posted on our website. Your continued use of our services after changes are posted constitutes your acceptance of the new Terms.
For questions regarding your data or this policy, please contact us:
Business Name: Bristol Cleaning Solutions
Phone: 561-375-5404
Email: contact@bristolcleaningsolutions.com