Privacy Policy

Privacy Policy

Effective Date: January 30, 2026

Location: Boynton Beach, Florida

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA At Bristol Cleaning Solutions, we are committed to protecting the privacy and security of our customers. We DO NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential by our team.

1. Information We Collect

  • Personal Contact Details: Name, email address, phone number, and physical address.

  • Property & Business Profiles: Details about the spaces we clean, such as square footage, room counts (beds/baths), presence of pets, or the type of commercial business and its specific requirements.

  • Service Records: Payment information, service history, and timestamps for communication opt-ins (SMS and email).

  • Communication History: Records of your inquiries, appointment preferences, and feedback.

2. How We Use Your Information

We use collected data to:

  • Calculate service quotes and manage your cleaning schedule.

  • Communicate regarding your inquiries, appointments, and service updates.

  • Process transactions and send administrative documents like invoices.

  • Maintain security and ensure compliance with your communication preferences.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS program, you agree to receive messages related to your services, including appointment reminders and support updates.

  • Opt-In: Opt-in is collected through an unchecked checkbox on our website forms where customers expressly agree to receive SMS messages related to our services.

  • Marketing Consent: Marketing text messages are sent only to users who have explicitly opted in to receive promotional communications and are never sent without express written consent.
  • Message Frequency: Message frequency varies based on service activity, such as appointment reminders, service updates, or customer support communications.

  • Opt-Out: To cancel, reply “STOP” to any message. We will send a final confirmation, then cease all messaging unless you re-subscribe.

  • Support: Reply “HELP” for assistance or contact contact@bristolcleaningsolutions.com.

  • Rates: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

 

SMS Data Protection Statement No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell or rent personal information. We may share data with:

  • Service Providers: Vendors (e.g., payment processors, SMS aggregators) and our assigned cleaning professionals used solely to deliver the services you requested.

  • Legal Compliance: If required by law or to protect our legal rights.

  • Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties, excluding the providers of the text message services.

5. Data Security

We utilize industry-standard encryption and secure protocols to ensure your data remains as safe as possible. Our team implements strict internal access controls to protect your personal information from unauthorized access.

6. Your Rights & Choices

You have the right to access, update, or delete your information at any time. You may withdraw consent for future communications by opting out of marketing emails or by replying “STOP” to any of our text messages.

7. Contact Us

For questions regarding your data or this policy, please contact us: